Privacy Policy

Privacy Policy

Effective date: August 26, 2024
Contact: support@plenafy.com

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website. By accessing or using our site, you agree to this Policy.

Note: This Privacy Policy forms part of our Legal Notice/Terms.

Governing Law & Jurisdiction

This Legal Notice is governed by the laws of Spain. Any dispute related to this Legal Notice or your use of the Site will be submitted to the competent courts of Spain, with the parties expressly waiving any other jurisdiction that may apply.

What We Collect

  • Information you provide: name, email address, shipping address, billing details, and any other information you submit when you create an account or place an order.

  • Automatically collected data: device/usage data via cookies and similar technologies (e.g., IP address, browser type, pages viewed, time on site).

How We Use Your Information

  • Order processing & delivery of your purchases.

  • Customer support and communication about your order.

  • Personalising your shopping experience and improving our website.

  • Transactional communications related to your purchase (e.g., confirmations, updates).

  • Aggregate/anonymous analysis for market research and site performance.

Sharing Your Information

We do not sell or rent your personal information. We may share it with trusted service providers who help us operate our business (e.g., payment processing, fulfilment/shipping, customer support, analytics/website hosting).
We may also disclose information when required by law or to protect our legal rights and comply with legal processes.

Data Security

We implement reasonable technical and organisational measures to protect your information against unauthorised access, disclosure, alteration, or destruction.
However, no method of transmission over the internet or electronic storage is 100% secure. While we work to protect your data, we cannot guarantee absolute security.

Cookies & Similar Technologies

We use cookies and similar tools to operate the site, understand performance, and improve your experience. You can control cookies through your browser settings. For more details, see our Cookie Policy (if available on the site).

Links to Other Sites

Our website may contain links to external sites. We are not responsible for their privacy practices or content. Please review the privacy policies of those sites before providing any personal information.

Children’s Privacy

We do not knowingly collect personal information from minors. If you are a parent/guardian and believe a child has provided personal information to us, please contact us and we will take steps to delete it.

Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal information, and to object to or restrict certain processing. To exercise your rights, contact us at support@plenafy.com

Changes to this Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page. Your continued use of the site after changes are posted means you accept the updated Policy.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@plenafy.com